Shipping Policy

Thank you for shopping with Petora.

Processing Time

Orders are processed within 1–3 business days.

Orders placed on weekends or holidays begin processing on the next business day.

Estimated delivery:

5–11 business days

Delivery times may vary depending on destination and carrier.

Once your order ships, you'll receive a tracking number via email.

Please verify your shipping address before placing your order.

Petora is not responsible for delays caused by incorrect addresses provided during checkout.

If your package appears lost, please contact our support team.

We'll work with the shipping carrier to resolve the issue.